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Knowledgebase : iPhone
On some of the color sliders in the colored filters, the slider gets stuck on the zero point. For the iphone app you can shake the phone out of it or back out of the filter. For the ipad app, you can click on another filter and then go back. The ...
Known issue- image sizes dictated and cropped on the iPhone within Coolfx and Photofx apps can be known to change through optimization if emailed from iPhone. To preserve accurate sizing of your images, please sync your images directly into your computer....
Occasionally, the iPhone/iPod runs low on system memory causing memory-intensive apps to crash. When you start Light, click the Options button and select a lower setting for the Maximum Output Resolution. It may also be necessary to cycle the power on y...
Occasionally, a slider will get stuck after moving it and appear blue as if it is being adjusted. This seems to be a general issue that can be fixed by tapping the slider.
Simply power off by holding down the button at the top of your device for two seconds and restart. Occasionally, the iPhone/iPod runs low on system memory causing memory-intensive apps to crash. Rebooting clears this up.
The iPhone/iPod Touch v2.1 and v2.2 OS introduced an issue with images of certain resolutions (mostly landscape images) that have been imported to your device. After saving from a photo application, the image will appear blurry when viewed in the iPhone/i...
Since this article has been written- UPDATE Photo fx 4.0.2 became available on 9/29/10. This version does FIX the image downsizing on Retina-display devices from previous update. This is for iPhone 4.0 only (does not affect 3G and 3GS iPhones) The updat...
The Photofx 2.0.1 update has been submitted to Apple and will become available once approved. The new update will include the following: -The Bleach Bypass and Cross Processing preset(s) were mistakenly removed from the Color Looks filter category and wil...
The introduction of iOS 7 has posed the following issues to our mobile apps. We are currently working on this issues and we should have an update shortly. Current issues reported: PHOTO FX - Crop and Rotate adjustments are not saving to th...