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Knowledgebase : Errors > Dfx v1
If the Dfx software has already been activated on another machine, you will get an Already Used error if you attempt to activate it on another machine. You can transfer the license to a new machine by following the instructions HERE.
Dfx relies on a particular windows service to run properly. Normally, this service is installed and started automatically when Dfx is installed. If you receive a "no windows service available" message when trying to run Dfx, do the following: ...
The Dfx Standalone requires a graphics card that supports OpenGL as well as an up to date graphics driver. If the Standalone version of Dfx does not open when you start it or if the interface looks odd, try installing the newest graphics driver availabl...
The Unknown Error 75 occurs when firewall software blocks the activation process. When prompted, you must set your firewall to allow the activation process to complete.
This error is a result of having different versions of Dfx installed in Photoshop's folders and they are conflicting. To fix the problem, do the following: In your Photoshop folder, do a search for the "Tiffen Dfx v1.0" folder and remove all...
Certain anti-virus programs remove some of the system files that we install which are necessary for Dfx to run properly. The following files: astsrv.exe, astdll.dll, check_internet.dll and dllnt.dll are installed into the C:/Windows/System32 folder. ...
This is a version 1 only error- The Unknown Error -84 is reported by our activation system when certain system components have changed. 1-If you are receiving the Unknown Error -84, please download and install Dfx v1.0.5 from http://www.tiffen.c...
This is a version 1 only error- On Windows 64 bit systems, we install the following files into your C:/Windows/syswow64/ folder: astsrv.exe, astdll.dll, check_internet.dll and dllnt.dll. Copy these four files to the C:/Windows/System32/ folder, restar...
The "Unknown Error 153" error message is a result of attempting to run the Tiffen Dfx Digital Filter Suite in Apple's ROSETTA mode on an Intel Mac. Rosetta mode is not a supported configuration for Dfx. To confirm that you are running natively on an Intel...
On a handful of Macintosh systems, Dfx would crash in the following instances: * After launching the Standalone. * When applying the Dfx plug-in in Adobe Photoshop. * When applying a Dfx plug-in in Adobe After Effects. * When starting up Apple...
This is a version 1 only error- * Download the latest installer, located here- http://www.tiffen.com/dfx_downloads.html [1] * If you have followed the steps above and are still receiving an "Unknown Error -84" error, contact Tiffen customer suppor...
The "License Access Failure 2" error message is usually a result of attempting to run the Tiffen Dfx Digital Filter Suite in Apple's Rosetta mode. Rosetta mode is not a supported configuration for Dfx. To confirm that you are running natively on an Intel ...
On certain Mac systems, the permissions of the folder where we store the license information can be incorrect and cause the license file to not be written properly. To fix the problem, do the following: * Go to the Hard Drive* /Library/Application Su...